Jumia Food Reviews

Based on 35 customer reviews and online research, jumia.com.ng has a consumer rating of 3.4 out of 5 stars, indicating that most customers are generally satisfied with Jumia Food.

3.4 / 5.0

35 Reviews

5 Stars(13)

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4 Stars(7)

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3 Stars(5)

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2 Stars(1)

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1 Star(9)

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How would you rate Jumia Food?

Customer Reviews (35)

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Guest
Posted on 06/18/2021
Waoh!,gotten my order within duration…

Waoh!,gotten my order within duration of 3days,I love the product, henceforth,it's jumia or no other...

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Harry Watts
Posted on 05/19/2021
Jumia is basically a Lagos Business

Jumia is basically a Lagos Business. You cannot make money from jumia if you are not based in Lagos. This is unlike what big online stores like Amazon do in advanced countries. Jumia needs to give all Nigerians opportunity to do business, and not restrict it to where the founders are based.

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Edwin Alvarez
Posted on 05/14/2021
Not as bad as this weak 2.4 rating

Delivery has always been on time (with rare exceptions), products arrive as seen in photos and descriptions. I wish they charged a single shipping fee for all orders or for Jumia express orders, otherwise it's a friendly platform to shop for all your needs from home.
Jumia selects and picks customers' reviews for display, so you may not see all critical reviews about a product. For example, they kept asking me to submit my reviews on the items I bought, even though I had given my reviews before they asked, probably because I didn't say what they wanted to hear.
I've shopped on Jumia for up to 3 years and I have little to no regrets at all. Their service, packaging and pickup stations are commendable in the southwest part of Nigeria where I live.

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Herbert Ryan
Posted on 04/30/2021
Worst customer service ever. Service is delivery is appalling

Ordered an item, got series of email and text stating that the delivery agent will call me. Waited a whole day and did not get any call. Called the delivery agent number and it was switched off.
Later got a mail from jumia stating "failed delivery order" with no further explanation. They posted a supervisors number that I can call but it was also switched. This is the worst treatment that one can receive from an eCommerce business. No to jumia!

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Guest
Posted on 03/08/2021
Authentic Sales

Jumia is the largest e commerce store in Nigeria. Ever since I started using Jumia, I haven't regretted as my orders are delivered to me according to the specifications.

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Dianne Armstrong
Posted on 02/24/2021
Best place to buy stuff in nigeria

I have buy a lot of stuff from this site and I can tell you that the are the best in Nigeria and they have good customer care

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Guest
Posted on 02/23/2021
An easy store to use.

I have used Jumia for sometime now. Actually I first heard about it like three years back and I completely recommend it. It has a large variety of products and services with fast delivery. I've bought a few things there and I'm always impressed with the ease of tracking and fast customer service. 8/10 would recommend.

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Jonathan Smith
Posted on 01/22/2021
Worst company ever to sell on

Worst company ever to sell on. The system configuration is rubbish, the drop off centers rubbish. How can i sell a product and the next day it is cancelled and they do not know where my product is. Ojuelegba branch please provide my product nowww.

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Leslie Hayes
Posted on 01/10/2021
A good online shop

Jumia is a good online shop it as much as it is good you still need to look out because there are so many things on Jumia that are not worth buying. If you want to buy a phen the it is a good option but only if you trust the phone brand. Do not just by any phone.

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Peggy Bailey
Posted on 12/29/2020
Review

I bought my phone from this online store and it was successfully brought to me within a space of 3 days. It came without fault. I look forward to buying another item from them.

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Dylan Ford
Posted on 12/25/2020
Completely satisfied

I am completely and completely satisfied with the fact that there is such a large and diverse assortment - and I can find almost everything that I need.

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Erica Nelson
Posted on 12/24/2020
Reliable online store.

Reliable online store.
Normal conditions for ordering and delivery.
Everything is organized and, most importantly, quickly.

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Jumia Food Questions & Answers

Veronica Oliver

Posted on 12/30/2020

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It's 100% legit and delivers very fast to your doorstep by identifying your address

Francis Graves

Posted on 09/14/2020

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Yeah but it's best to read reviews from previous buyers before buying a product

Eric Vargas

Posted on 12/31/2020

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Yes. They deliver door to door through tracing your address and calling your number for confirmation

Taylor Parker

Posted on 09/14/2020

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Yeah but it's best to read reviews from previous buyers before buying a product

Jared Boyd

Posted on 09/30/2020

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They have varieties of goods, purchase from abroad and pay in local currency, their shipping costs are moderate compared to others, pick up stations are cheaper than home delivery service compared to others.

Kirk Medina

Posted on 07/29/2020

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Their prices are cheap, short timeframe of delivering package, they don't get product from different vendors and no fake products

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Jeremiah Meyer

Posted on 06/22/2019

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Very easy, Just login to jumia app and place a call

Norma Garza

Posted on 06/08/2019

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Not up to two weeks
It's fast to get, the pay much attention to customers
And even delivery their products to your door

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